Online Consulting - Frequented Asked Questions

 

How much cost 1 online consulting request?

The fee for a paid online consulting session amounts to 50 EUR.

What I receive in exchange?

You receive complete advice in the field covered by the attorney's field of expertise [click here for details regarding the fields of competence]

How can I pay the fee for online counseling?

The due amount is paid online by credit card. The online payment processing is made by PayPal.

How is the payment confirmation done?

Upon the online payment is done, you will receive a confirmation email.

How long does is take to process the payment and how long do I have to wait until I receive the requested advice?  

Generally, the payment done through PayPal is processed within minutes. The attorney response is sent by e-mail within
1-2 business days form the payment confirmation. 

Why do I have to wait up to 2 business days for the attorney's answer?

The reply time includes the time necessary to compose and write back the answer according to the various complexity of the question.

What should I do in case I have paid the online consulting fee and there are more than 2 days with no answer?

In case you consider that the allocated time for writing the answer back has been exceeded, it is advisable to do one of the following:

1. Make sure that PayPal has already processed your payment; 

  • Note: In case it was processed you have already received a payment confirmation with the invoiced data.

2. Identify the date at which the processing has been concluded and calculate the time frame needed to receive the answer (add 2 business days to that date).

3. If you have done the first 2 steps and you consider the time frame has been inexplicable exceeded, send an e-mail to avocat@lichidator.com or call us at (+4021) 627 0775 (2,oo - 5,oo PM GMT+2).

Should you need further information about our online consulting service please don't hesitate to contact us at avocat@lichidator.com.

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